Why to Stop Calling it a Business… and Start Calling it a System
Contributed by - Don Sevcik
So how does a business owner build a system?
I’m not a fortune teller. I don’t have a crystal ball. But when I see a man driving his car 90 miles per hour at a brick wall, I’ve got a pretty good idea what happens next. Traffic, like business, is a system. And like any system, it’s only as good as the parts and processes within the system. When I drive my car and the tire valve cap falls off, my driving continues. But if I forget to put gas in my car, my car turns into a 3,000 pound paperweight.
system has parts which play a certain role. But some parts carry far more weight than others. And when one of those critical parts breaks down, the entire system collapses. When people start or scale a business, they put their focus on people. The wise business owner seeks a strong and repeatable system to build. Then they seek the right people. Why? Because engineer W. Edwards Deming said it best…”A bad system will beat a good person every time.”
We do this in 2 steps:
1. Build a system for your business 2. Optimize the components of the system
Step 1 - Repeatable Processes
We identify repeatable processes. Repeatable processes come in the following forms:
Time based - Processes that happen every day, week, or
Business works the same. Each
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